Make the Most of Your Contact List with a Free ContactMe Button

So, you have started your own small business and have established an Internet presence with a website and social media participation. That is all you have to do to thrive, right? Hardly! What is the key to success for any business, big or small? It is all about the customers and the revenue generated from them.

Unfortunately, good customer service can be a rarity these days, and I am not just talking about being on hold on the phone for what seems like an eternity. Basic common sense, like addressing the needs of your small business customers in a timely fashion or keeping important appointments, is a vital facet of customer service. Luckily, these tasks have become easier with the features offered by ContactMe.

One of the most prominent features from ContactMe is the Contactme button. The free ContactMe button provides a distinctive means of being contacted by your customers and potential customers from any of your web presences. Have a Facebook page? Add a free ContactMe button. Have an eBay store? Add a free ContactMe button. And, of course, you have a small business website. Add a free ContactMe button, which is far more prominent than an obscure “Contact Us” link in the footer of the website.

By now, you must be wondering, “What exactly is a ContactMe button?” The ContactMe button is a customizable button that will reside on the side of a webpage, regardless of where you scroll or jump around, which will take visitors to a ContactMe form with all your information. This ContactMe form can include vital information, like email addresses, phone numbers, street addresses, maps and a means for sending a message to you. Not only is this information easily accessed, but once a potential customer sends you a message through the ContactMe form, that person is automatically added to the contact list in your ContactMe account. This is a very useful feature, because now you can make notes about this new contact and keep track of correspondences with each other. No longer will you have to search all over the place for the last time you reached out to Mrs. Smith from Chicago. It’s all in one place and it is super-easy to manage.

Now, imagine a potential customer comes across your Facebook page and immediately wants to know more about your small business. All they have to do is click the free Facebook ContactMe button on the side of the page and the customized Facebook ContactMe form will instantly appear with the information they are looking for, without having to seek it out themselves by clicking multiple links.

All of this ties back in with good customer service. Readily accessible information is much appreciated, and you will be viewed in a positive light from the get-go. With the customers added to your ContactMe contact list, you will be able to easily manage communications and provide stellar customer service. Good customer service equals happy customers and happy customers equal an increase of sales.

It’s not necessarily easy to initially lure new customers, but utilizing the free ContactMe buttons and ContactMe forms are an excellent means for getting your foot in the door. It is up to you to do the rest by using the other ContactMe features to manage your customers and provide the best possible customer service.